Designing Precise and Robust Dialogue Response Evaluators

• URL: http://arxiv.org/abs/2004.04908v2
• Date: Fri, 24 Apr 2020 04:01:55 GMT
• Title: Designing Precise and Robust Dialogue Response Evaluators
• Authors: Tianyu Zhao, Divesh Lala, Tatsuya Kawahara
• Abstract summary: We propose to build a reference-free evaluator and exploit the power of semi-supervised training and pretrained language models. Experimental results demonstrate that the proposed evaluator achieves a strong correlation (> 0.6) with human judgement.
• Score: 35.137244385158034
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In this work, we propose to build a reference-free evaluator and exploit the power of semi-supervised training and pretrained (masked) language models. Experimental results demonstrate that the proposed evaluator achieves a strong correlation (> 0.6) with human judgement and generalizes robustly to diverse responses and corpora. We open-source the code and data in https://github.com/ZHAOTING/dialog-processing.

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