Liaison, safeguard, and well-being: analyzing the role of social robots
during the COVID-19 pandemic
- URL: http://arxiv.org/abs/2007.03941v4
- Date: Sun, 29 May 2022 19:17:26 GMT
- Title: Liaison, safeguard, and well-being: analyzing the role of social robots
during the COVID-19 pandemic
- Authors: Laura Aymerich-Franch, Iliana Ferrer
- Abstract summary: We analyzed 240 deployment cases with 86 different social robots worldwide that have been adopted since the coronavirus outbreak.
We found that social robot adoption was strongly related to the use of this technology for crisis management.
The results of the study offer a complete overview of social robots' utilization in real life settings during the pandemic.
- Score: 0.0
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: We examine the implementation of social robots in real-world settings during
the COVID-19 pandemic. In particular, we analyze the areas in which social
robots are being adopted, the roles and tasks being fulfilled, and the robot
models being implemented. For this, we traced back and analyzed 240 deployment
cases with 86 different social robots worldwide that have been adopted since
the coronavirus outbreak. We found that social robot adoption during this
period was strongly related to the use of this technology for crisis
management. The social robots' capacity to perform the roles of liaison to
minimize direct contact among humans, safeguard to ensure contagion risk-free
environments, and well-being coach to protect mental and physical health, is
key to explaining adoption within this context. The results of the study offer
a complete overview of social robots' utilization in real life settings during
the pandemic.
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