Can crowdsourcing rescue the social marketplace of ideas?

• URL: http://arxiv.org/abs/2104.13754v5
• Date: Mon, 19 Dec 2022 19:37:14 GMT
• Title: Can crowdsourcing rescue the social marketplace of ideas?
• Authors: Taha Yasseri and Filippo Menczer
• Abstract summary: Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and preliminary analysis of Twitter's Birdwatch data. We call for multidisciplinary research utilizing methods from complex systems studies, behavioural sociology, and computational social science to advance the research on crowd-based content moderation.
• Score: 1.936291271591564
• License: http://creativecommons.org/licenses/by/4.0/
• Abstract: Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and preliminary analysis of Twitter's Birdwatch data. While our analysis generally supports a community-based approach to content moderation, it also warns against potential pitfalls, particularly when the implementation of the new infrastructure focuses on crowd-based "validation" rather than "collaboration." We call for multidisciplinary research utilizing methods from complex systems studies, behavioural sociology, and computational social science to advance the research on crowd-based content moderation.

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