CGoDial: A Large-Scale Benchmark for Chinese Goal-oriented Dialog Evaluation

• URL: http://arxiv.org/abs/2211.11617v1
• Date: Mon, 21 Nov 2022 16:21:41 GMT
• Title: CGoDial: A Large-Scale Benchmark for Chinese Goal-oriented Dialog Evaluation
• Authors: Yinpei Dai, Wanwei He, Bowen Li, Yuchuan Wu, Zheng Cao, Zhongqi An, Jian Sun, Yongbin Li
• Abstract summary: CGoDial is a new challenging and comprehensive Chinese benchmark for Goal-oriented Dialog evaluation. It contains 96,763 dialog sessions and 574,949 dialog turns totally, covering three datasets with different knowledge sources. To bridge the gap between academic benchmarks and spoken dialog scenarios, we either collect data from real conversations or add spoken features to existing datasets via crowd-sourcing.
• Score: 75.60156479374416
• License: http://creativecommons.org/licenses/by/4.0/
• Abstract: Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark for multi-domain Goal-oriented Dialog evaluation. It contains 96,763 dialog sessions and 574,949 dialog turns totally, covering three datasets with different knowledge sources: 1) a slot-based dialog (SBD) dataset with table-formed knowledge, 2) a flow-based dialog (FBD) dataset with tree-formed knowledge, and a retrieval-based dialog (RBD) dataset with candidate-formed knowledge. To bridge the gap between academic benchmarks and spoken dialog scenarios, we either collect data from real conversations or add spoken features to existing datasets via crowd-sourcing. The proposed experimental settings include the combinations of training with either the entire training set or a few-shot training set, and testing with either the standard test set or a hard test subset, which can assess model capabilities in terms of general prediction, fast adaptability and reliable robustness.

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