Analyzing Operator States and the Impact of AI-Enhanced Decision Support
in Control Rooms: A Human-in-the-Loop Specialized Reinforcement Learning
Framework for Intervention Strategies
- URL: http://arxiv.org/abs/2402.13219v1
- Date: Tue, 20 Feb 2024 18:31:27 GMT
- Title: Analyzing Operator States and the Impact of AI-Enhanced Decision Support
in Control Rooms: A Human-in-the-Loop Specialized Reinforcement Learning
Framework for Intervention Strategies
- Authors: Ammar N. Abbas, Chidera W. Amazu, Joseph Mietkiewicz, Houda Briwa,
Andres Alonzo Perez, Gabriele Baldissone, Micaela Demichela, Georgios G.
Chasparis, John D. Kelleher, and Maria Chiara Leva
- Abstract summary: In complex industrial and chemical process control rooms, effective decision-making is crucial for safety andeffi- ciency.
The experiments in this paper evaluate the impact and applications of an AI-based decision support system integrated into an improved human-machine interface.
- Score: 0.9378955659006951
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: In complex industrial and chemical process control rooms, effective
decision-making is crucial for safety and effi- ciency. The experiments in this
paper evaluate the impact and applications of an AI-based decision support
system integrated into an improved human-machine interface, using dynamic
influ- ence diagrams, a hidden Markov model, and deep reinforcement learning.
The enhanced support system aims to reduce operator workload, improve
situational awareness, and provide different intervention strategies to the
operator adapted to the current state of both the system and human performance.
Such a system can be particularly useful in cases of information overload when
many alarms and inputs are presented all within the same time window, or for
junior operators during training. A comprehensive cross-data analysis was
conducted, involving 47 participants and a diverse range of data sources such
as smartwatch metrics, eye- tracking data, process logs, and responses from
questionnaires. The results indicate interesting insights regarding the effec-
tiveness of the approach in aiding decision-making, decreasing perceived
workload, and increasing situational awareness for the scenarios considered.
Additionally, the results provide valuable insights to compare differences
between styles of information gathering when using the system by individual
participants. These findings are particularly relevant when predicting the
overall performance of the individual participant and their capacity to
successfully handle a plant upset and the alarms connected to it using process
and human-machine interaction logs in real-time. These predictions enable the
development of more effective intervention strategies.
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