Agentic Enterprise: AI-Centric User to User-Centric AI

• URL: http://arxiv.org/abs/2506.22893v1
• Date: Sat, 28 Jun 2025 14:05:59 GMT
• Title: Agentic Enterprise: AI-Centric User to User-Centric AI
• Authors: Arpit Narechania, Alex Endert, Atanu R Sinha,
• Abstract summary: We take a closer look at the potential of AI for Enterprises, where decision-making plays a crucial and repeated role across functions, tasks, and operations.<n>We highlight six tenets for Agentic success in enterprises, by drawing attention to what the current, AI-Centric User paradigm misses.<n>In underscoring a shift to User-Centric AI, we offer six tenets and promote market mechanisms for platforms.
• Score: 13.788858905752935
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: After a very long winter, the Artificial Intelligence (AI) spring is here. Or, so it seems over the last three years. AI has the potential to impact many areas of human life - personal, social, health, education, professional. In this paper, we take a closer look at the potential of AI for Enterprises, where decision-making plays a crucial and repeated role across functions, tasks, and operations. We consider Agents imbued with AI as means to increase decision-productivity of enterprises. We highlight six tenets for Agentic success in enterprises, by drawing attention to what the current, AI-Centric User paradigm misses, in the face of persistent needs of and usefulness for Enterprise Decision-Making. In underscoring a shift to User-Centric AI, we offer six tenets and promote market mechanisms for platforms, aligning the design of AI and its delivery by Agents to the cause of enterprise users.

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