EmoS: A Theory-Grounded Framework for Evaluating and Aligning Emotional Intelligence in Spoken Language Models
- URL: http://arxiv.org/abs/2608.09189v1
- Date: Mon, 10 Aug 2026 06:58:30 GMT
- Title: EmoS: A Theory-Grounded Framework for Evaluating and Aligning Emotional Intelligence in Spoken Language Models
- Abstract summary: EmoSBench is the first comprehensive EI evaluation benchmark for Spoken Language Models.<n>EmoS reaches 83.8% accuracy, approaching human-level performance.
- Score: 66.28519000191191
- License: http://creativecommons.org/licenses/by/4.0/
- Abstract: Despite significant advances in instruction-following and auditory comprehension, the evaluation of Emotional Intelligence (EI) in Spoken Language Models (SLMs) remains confined to rudimentary paralinguistic perception, lacking a systematic, theory-driven cognitive framework. We introduce EmoSBench, the first comprehensive EI evaluation benchmark for SLMs constructed upon the four-branch theoretical model, covering Perceiving, Understanding, Using, and Managing Emotion across ten sub-tasks. Preliminary assessments on EmoSBench reveal a substantial gap: even leading proprietary models like GPT-4o-Audio achieve only 52.6%, significantly trailing human baselines. To bridge this gap, we develop EmoS, a specialized evaluator model optimized via Supervised Fine-Tuning (SFT) and Group Relative Policy Optimization (GRPO). To facilitate its effective training, we curate EmoDialogue, a bilingual dataset providing necessary fine-grained supervision through response pairs with rigorously defined EI gradations. Concurrently, we introduce a reward mechanism integrating a Steep Exponential Accuracy Reward (SEAR) and a Rationale Fidelity Reward (RFR) to enforce precise ordinal scoring and valid reasoning. Experiments demonstrate that EmoS reaches 83.8% accuracy, approaching human-level performance. Furthermore, evaluations on authentic, unconstrained spoken interactions validate its robust real-world generalization, establishing a foundational framework for advancing emotionally intelligent dialogue systems.
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