Integrating Crowdsourcing and Active Learning for Classification of Work-Life Events from Tweets

• URL: http://arxiv.org/abs/2003.12139v2
• Date: Thu, 2 Apr 2020 15:30:35 GMT
• Title: Integrating Crowdsourcing and Active Learning for Classification of Work-Life Events from Tweets
• Authors: Yunpeng Zhao, Mattia Prosperi, Tianchen Lyu, Yi Guo, Jiang Bian
• Abstract summary: Social media data are unstructured and must undergo complex manipulation for research use. We devised a crowdsourcing pipeline combined with active learning strategies. Results show that crowdsourcing is useful to create high-quality annotations and active learning helps in reducing the number of required tweets.
• Score: 9.137917522951277
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: Social media, especially Twitter, is being increasingly used for research with predictive analytics. In social media studies, natural language processing (NLP) techniques are used in conjunction with expert-based, manual and qualitative analyses. However, social media data are unstructured and must undergo complex manipulation for research use. The manual annotation is the most resource and time-consuming process that multiple expert raters have to reach consensus on every item, but is essential to create gold-standard datasets for training NLP-based machine learning classifiers. To reduce the burden of the manual annotation, yet maintaining its reliability, we devised a crowdsourcing pipeline combined with active learning strategies. We demonstrated its effectiveness through a case study that identifies job loss events from individual tweets. We used Amazon Mechanical Turk platform to recruit annotators from the Internet and designed a number of quality control measures to assure annotation accuracy. We evaluated 4 different active learning strategies (i.e., least confident, entropy, vote entropy, and Kullback-Leibler divergence). The active learning strategies aim at reducing the number of tweets needed to reach a desired performance of automated classification. Results show that crowdsourcing is useful to create high-quality annotations and active learning helps in reducing the number of required tweets, although there was no substantial difference among the strategies tested.

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