A Tale of Two Cities: Software Developers Working from Home During the
COVID-19 Pandemic
- URL: http://arxiv.org/abs/2008.11147v3
- Date: Fri, 10 Sep 2021 23:46:50 GMT
- Title: A Tale of Two Cities: Software Developers Working from Home During the
COVID-19 Pandemic
- Authors: Denae Ford and Margaret-Anne Storey and Thomas Zimmermann and
Christian Bird and Sonia Jaffe and Chandra Maddila and Jenna L. Butler and
Brian Houck and Nachiappan Nagappan
- Abstract summary: The COVID-19 pandemic has provoked an overnight exodus of developers that normally worked in an office setting to working from home.
To find out how developers and their productivity were affected, we distributed two surveys.
We find that there is a dichotomy of developer experiences influenced by many different factors.
- Score: 16.982574711079423
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: The COVID-19 pandemic has shaken the world to its core and has provoked an
overnight exodus of developers that normally worked in an office setting to
working from home. The magnitude of this shift and the factors that have
accompanied this new unplanned work setting go beyond what the software
engineering community has previously understood to be remote work. To find out
how developers and their productivity were affected, we distributed two surveys
(with a combined total of 3,634 responses that answered all required questions)
-- weeks apart to understand the presence and prevalence of the benefits,
challenges, and opportunities to improve this special circumstance of remote
work. From our thematic qualitative analysis and statistical quantitative
analysis, we find that there is a dichotomy of developer experiences influenced
by many different factors (that for some are a benefit, while for others a
challenge). For example, a benefit for some was being close to family members
but for others having family members share their working space and interrupting
their focus, was a challenge. Our surveys led to powerful narratives from
respondents and revealed the scale at which these experiences exist to provide
insights as to how the future of (pandemic) remote work can evolve.
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