Emora: An Inquisitive Social Chatbot Who Cares For You

• URL: http://arxiv.org/abs/2009.04617v1
• Date: Thu, 10 Sep 2020 00:42:59 GMT
• Title: Emora: An Inquisitive Social Chatbot Who Cares For You
• Authors: Sarah E. Finch, James D. Finch, Ali Ahmadvand, Ingyu (Jason) Choi, Xiangjue Dong, Ruixiang Qi, Harshita Sahijwani, Sergey Volokhin, Zihan Wang, Zihao Wang, Jinho D. Choi
• Abstract summary: Emora aims to bring such experience-focused interaction to the current field of conversational AI. Traditional information-sharing topic handlers are balanced with a focus on opinion-oriented exchanges. New conversational abilities are developed that support dialogues that consist of a collaborative understanding and learning process of the partner's life experiences.
• Score: 22.411502147348063
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: Inspired by studies on the overwhelming presence of experience-sharing in human-human conversations, Emora, the social chatbot developed by Emory University, aims to bring such experience-focused interaction to the current field of conversational AI. The traditional approach of information-sharing topic handlers is balanced with a focus on opinion-oriented exchanges that Emora delivers, and new conversational abilities are developed that support dialogues that consist of a collaborative understanding and learning process of the partner's life experiences. We present a curated dialogue system that leverages highly expressive natural language templates, powerful intent classification, and ontology resources to provide an engaging and interesting conversational experience to every user.

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