Exploring the Smart City Adoption Process: Evidence from the Belgian urban context

• URL: http://arxiv.org/abs/2101.05670v1
• Date: Thu, 14 Jan 2021 15:34:50 GMT
• Title: Exploring the Smart City Adoption Process: Evidence from the Belgian urban context
• Authors: Emanuele Gabriel Margherita, Giovanni Esposito, Stefania Denise Escobar, Nathalie Crutzen
• Abstract summary: We consider a Smart City as a socio-technical system where the interplay between technologies and users ensures the sustainable development of smart city initiatives. The adoption of a Smart City required a participative approach where users are involved during the adoption process to joint optimise both systems.
• Score: 1.3764085113103222
• License: http://creativecommons.org/licenses/by/4.0/
• Abstract: In this position paper, we explore the adoption of a Smart City with a socio-technical perspective. A Smart city is a transformational technological process leading to profound modifications of existing urban regimes and infrastructure components. In this study, we consider a Smart City as a socio-technical system where the interplay between technologies and users ensures the sustainable development of smart city initiatives that improve the quality of life and solve important socio-economic problems. The adoption of a Smart City required a participative approach where users are involved during the adoption process to joint optimise both systems. Thus, we contribute to socio-technical research showing how a participative approach based on press relationships to facilitate information exchange between municipal actors and citizens worked as a success factor for the smart city adoption. We also discuss the limitations of this approach.

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