Towards a Better Understanding of Social Acceptability
- URL: http://arxiv.org/abs/2103.01637v2
- Date: Mon, 15 Mar 2021 17:22:11 GMT
- Title: Towards a Better Understanding of Social Acceptability
- Authors: Alarith Uhde and Marc Hassenzahl
- Abstract summary: Social contexts play an important role in understanding acceptance and use of technology.
Current approaches to describe contextual influence do not capture it appropriately.
We suggest an approach based on Social Practice Theory.
- Score: 28.727916976371265
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: Social contexts play an important role in understanding acceptance and use of
technology. However, current approaches used in HCI to describe contextual
influence do not capture it appropriately. On the one hand, the often used
Technology Acceptance Model and related frameworks are too rigid to account for
the nuanced variations of social situations. On the other hand, Goffman's
dramaturgical model of social interactions emphasizes interpersonal relations
but mostly overlooks the material (e.g., technology) that is central to HCI. As
an alternative, we suggest an approach based on Social Practice Theory. We
conceptualize social context as interactions between co-located social
practices and acceptability as a matter of their (in)compatibilities. Finally,
we outline how this approach provides designers with a better understanding of
different types of social acceptability problems and helps finding appropriate
solutions.
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