Legitimization of Data Quality Practices in Health Management
Information Systems Using DHIS2. Case of Malawi
- URL: http://arxiv.org/abs/2108.09942v1
- Date: Mon, 23 Aug 2021 05:27:34 GMT
- Title: Legitimization of Data Quality Practices in Health Management
Information Systems Using DHIS2. Case of Malawi
- Authors: Martin Bright Msendma, Wallace Chigona, Benjamin Kumwenda, Jens
Kaasb{\o}ll and Chipo Kanjo
- Abstract summary: Medical doctors consider data quality management a secondary priority when delivering health care.
Medical practitioners find data quality management practices intrusive to their operations.
Using Health Management Information System (HMIS) that uses DHIS2 platform, our qualitative case study establishes that isomorphism leads to legitimization of data quality management practices.
- Score: 0.0
- License: http://creativecommons.org/licenses/by-nc-sa/4.0/
- Abstract: Medical doctors consider data quality management a secondary priority when
delivering health care. Medical practitioners find data quality management
practices intrusive to their operations. Using Health Management Information
System (HMIS) that uses DHIS2 platform, our qualitative case study establishes
that isomorphism leads to legitimization of data quality management practices
among health practitioners and subsequently data quality. This case study
employed the methods of observation, semi structured interviews and review of
artefacts to explore how through isomorphic processes data quality management
practices are legitimized among the stakeholders. Data was collected from
Ministry of Health's (Malawi) HMIS Technical Working Group members in Lilongwe
and from medical practitioners and data clerks in Thyolo district. From the
findings we noted that mimetic isomorphism led to moral and pragmatic
legitimacy while and normative isomorphism led to cognitive legitimacy within
the HMIS structure and helped to attain correctness and timeliness of the data
and reports respectively. Through this understanding we firstly contribute to
literature on organizational issues in IS research. Secondly, we contribute to
practice as we motivate health service managers to capitalize on isomorphic
forces to help legitimization of data quality management practices among health
practitioners.
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