Empathetic Response Generation through Graph-based Multi-hop Reasoning
on Emotional Causality
- URL: http://arxiv.org/abs/2110.04614v1
- Date: Sat, 9 Oct 2021 17:12:41 GMT
- Title: Empathetic Response Generation through Graph-based Multi-hop Reasoning
on Emotional Causality
- Authors: Jiashuo Wang, Wenjie LI, Peiqin Lin and Feiteng Mu
- Abstract summary: Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately.
Most existing works merely focus on what the emotion is and ignore how the emotion is evoked.
We consider the emotional causality, namely, what feelings the user expresses and why the user has such feelings.
- Score: 13.619616838801006
- License: http://creativecommons.org/licenses/by-nc-nd/4.0/
- Abstract: Empathetic response generation aims to comprehend the user emotion and then
respond to it appropriately. Most existing works merely focus on what the
emotion is and ignore how the emotion is evoked, thus weakening the capacity of
the model to understand the emotional experience of the user for generating
empathetic responses. To tackle this problem, we consider the emotional
causality, namely, what feelings the user expresses (i.e., emotion) and why the
user has such feelings (i.e., cause). Then, we propose a novel graph-based
model with multi-hop reasoning to model the emotional causality of the
empathetic conversation. Finally, we demonstrate the effectiveness of our model
on EMPATHETICDIALOGUES in comparison with several competitive models.
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