Prescriptive Process Monitoring: Quo Vadis?
- URL: http://arxiv.org/abs/2112.01769v1
- Date: Fri, 3 Dec 2021 08:06:24 GMT
- Title: Prescriptive Process Monitoring: Quo Vadis?
- Authors: Kateryna Kubrak, Fredrik Milani, Alexander Nolte, Marlon Dumas
- Abstract summary: The paper studies existing methods in this field via a Systematic Literature Review ( SLR)
The SLR provides insights into challenges and areas for future research that could enhance the usefulness and applicability of prescriptive process monitoring methods.
- Score: 64.39761523935613
- License: http://creativecommons.org/licenses/by/4.0/
- Abstract: Prescriptive process monitoring methods seek to optimize a business process
by recommending interventions at runtime to prevent negative outcomes or poorly
performing cases. In recent years, various prescriptive process monitoring
methods have been proposed. This paper studies existing methods in this field
via a Systematic Literature Review (SLR). In order to structure the field, the
paper proposes a framework for characterizing prescriptive process monitoring
methods according to their performance objective, performance metrics,
intervention types, modeling techniques, data inputs, and intervention
policies. The SLR provides insights into challenges and areas for future
research that could enhance the usefulness and applicability of prescriptive
process monitoring methods. The paper highlights the need to validate existing
and new methods in real-world settings, to extend the types of interventions
beyond those related to the temporal and cost perspectives, and to design
policies that take into account causality and second-order effects.
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