Where Was COVID-19 First Discovered? Designing a Question-Answering System for Pandemic Situations

• URL: http://arxiv.org/abs/2204.08787v1
• Date: Tue, 19 Apr 2022 10:15:51 GMT
• Title: Where Was COVID-19 First Discovered? Designing a Question-Answering System for Pandemic Situations
• Authors: Johannes Graf, Gino Lancho, Patrick Zschech, Kai Heinrich
• Abstract summary: The COVID-19 pandemic is accompanied by a massive "infodemic" that makes it hard to identify concise and credible information for COVID-19-related questions. Our paper is concerned with designing a question-answering system based on modern technologies to overcome information overload and misinformation in pandemic situations. Our implementation is based on the comprehensive CORD-19 dataset, and we demonstrate our artifact's usefulness by evaluating its answer quality based on a sample of COVID-19 questions labeled by biomedical experts.
• Score: 0.0
• License: http://creativecommons.org/licenses/by-nc-nd/4.0/
• Abstract: The COVID-19 pandemic is accompanied by a massive "infodemic" that makes it hard to identify concise and credible information for COVID-19-related questions, like incubation time, infection rates, or the effectiveness of vaccines. As a novel solution, our paper is concerned with designing a question-answering system based on modern technologies from natural language processing to overcome information overload and misinformation in pandemic situations. To carry out our research, we followed a design science research approach and applied Ingwersen's cognitive model of information retrieval interaction to inform our design process from a socio-technical lens. On this basis, we derived prescriptive design knowledge in terms of design requirements and design principles, which we translated into the construction of a prototypical instantiation. Our implementation is based on the comprehensive CORD-19 dataset, and we demonstrate our artifact's usefulness by evaluating its answer quality based on a sample of COVID-19 questions labeled by biomedical experts.

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