Digital Human Interactive Recommendation Decision-Making Based on
Reinforcement Learning
- URL: http://arxiv.org/abs/2210.10638v1
- Date: Thu, 6 Oct 2022 16:01:26 GMT
- Title: Digital Human Interactive Recommendation Decision-Making Based on
Reinforcement Learning
- Authors: Junwu Xiong (AntGroup)
- Abstract summary: We design a novel digital human interactive recommendation agent framework based on reinforcement learning.
The proposed framework learns through immediate interactions among the digital human and customers.
Experiments on real business data show that this framework can provide better-personalized customer engagement and better customer experiences.
- Score: 0.0
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: Digital human recommendation system has been developed to help customers to
find their favorite products and is playing an active role in various
recommendation contexts. How to catch and learn the preferences of the
customers at the right time and meet the exact requirements of the customer
become crucial in the digital human recommendation. We design a novel practical
digital human interactive recommendation agent framework based on reinforcement
learning to improve the efficiency of interactive recommendation
decision-making by leveraging both the digital human features and the
superiority of reinforcement learning. The proposed framework learns through
immediate interactions among the digital human and customers dynamically
through stat-of-art reinforcement learning algorithms and embedding with
multimodal and graph embedding to improve the accuracy of the personalization
and thus enable the digital human agent to actively catch the attention of a
customer timely. Experiments on real business data show that this framework can
provide better-personalized customer engagement and better customer experiences
etc.
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