Exploring User Perspectives on ChatGPT: Applications, Perceptions, and
Implications for AI-Integrated Education
- URL: http://arxiv.org/abs/2305.13114v3
- Date: Sat, 25 Nov 2023 14:42:44 GMT
- Title: Exploring User Perspectives on ChatGPT: Applications, Perceptions, and
Implications for AI-Integrated Education
- Authors: Reza Hadi Mogavi, Chao Deng, Justin Juho Kim, Pengyuan Zhou, Young D.
Kwon, Ahmed Hosny Saleh Metwally, Ahmed Tlili, Simone Bassanelli, Antonio
Bucchiarone, Sujit Gujar, Lennart E. Nacke, and Pan Hui
- Abstract summary: ChatGPT is most commonly used in the domains of higher education, K-12 education, and practical skills training.
On one hand, some users view it as a transformative tool capable of amplifying student self-efficacy and learning motivation.
On the other hand, there is a degree of apprehension among concerned users.
- Score: 40.38809129759498
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: To foster the development of pedagogically potent and ethically sound
AI-integrated learning landscapes, it is pivotal to critically explore the
perceptions and experiences of the users immersed in these contexts. In this
study, we perform a thorough qualitative content analysis across four key
social media platforms. Our goal is to understand the user experience (UX) and
views of early adopters of ChatGPT across different educational sectors. The
results of our research show that ChatGPT is most commonly used in the domains
of higher education, K-12 education, and practical skills training. In social
media dialogues, the topics most frequently associated with ChatGPT are
productivity, efficiency, and ethics. Early adopters' attitudes towards ChatGPT
are multifaceted. On one hand, some users view it as a transformative tool
capable of amplifying student self-efficacy and learning motivation. On the
other hand, there is a degree of apprehension among concerned users. They worry
about a potential overdependence on the AI system, which they fear might
encourage superficial learning habits and erode students' social and critical
thinking skills. This dichotomy of opinions underscores the complexity of
Human-AI Interaction in educational contexts. Our investigation adds depth to
this ongoing discourse, providing crowd-sourced insights for educators and
learners who are considering incorporating ChatGPT or similar generative AI
tools into their pedagogical strategies.
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