"It Might be Technically Impressive, But It's Practically Useless to Us": Practices, Challenges, and Opportunities for Cross-Functional Collaboration around AI within the News Industry

• URL: http://arxiv.org/abs/2409.12000v1
• Date: Wed, 18 Sep 2024 14:12:01 GMT
• Title: "It Might be Technically Impressive, But It's Practically Useless to Us": Practices, Challenges, and Opportunities for Cross-Functional Collaboration around AI within the News Industry
• Authors: Qing Xiao, Xianzhe Fan, Felix M. Simon, Bingbing Zhang, Motahhare Eslami,
• Abstract summary: An increasing number of news organizations have integrated artificial intelligence (AI) into their operations. This has initiated cross-functional collaborations between these professionals and journalists. This study investigates the current practices, challenges, and opportunities for cross-functional collaboration around AI in today's news industry.
• Score: 7.568817736131254
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: Recently, an increasing number of news organizations have integrated artificial intelligence (AI) into their workflows, leading to a further influx of AI technologists and data workers into the news industry. This has initiated cross-functional collaborations between these professionals and journalists. While prior research has explored the impact of AI-related roles entering the news industry, there is a lack of studies on how cross-functional collaboration unfolds between AI professionals and journalists. Through interviews with 17 journalists, 6 AI technologists, and 3 AI workers with cross-functional experience from leading news organizations, we investigate the current practices, challenges, and opportunities for cross-functional collaboration around AI in today's news industry. We first study how journalists and AI professionals perceive existing cross-collaboration strategies. We further explore the challenges of cross-functional collaboration and provide recommendations for enhancing future cross-functional collaboration around AI in the news industry.

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