Digital Twins of Business Processes: A Research Manifesto

• URL: http://arxiv.org/abs/2410.08219v1
• Date: Wed, 25 Sep 2024 15:43:46 GMT
• Title: Digital Twins of Business Processes: A Research Manifesto
• Authors: Fabrizio Fornari, Ivan Compagnucci, Massimo Callisto De Donato, Yannis Bertrand, Harry Herbert Beyel, Emilio Carrión, Marco Franceschetti, Wolfgang Groher, Joscha Grüger, Emre Kilic, Agnes Koschmider, Francesco Leotta, Chiao-Yun Li, Giovanni Lugaresi, Lukas Malburg, Juergen Mangler, Massimo Mecella, Oscar Pastor, Uwe Riss, Ronny Seiger, Estefania Serral, Victoria Torres, Pedro Valderas,
• Abstract summary: The Internet of Things has heavily been adopted in organizational and industrial settings to monitor and automatize physical processes. Advanced ways of managing and maintaining business processes come within reach as there is a Digital Twin of a business process. This manifesto paper aims to contribute to the current state of the art by clarifying the relationship between business processes and Digital Twins.
• Score: 1.773489607375694
• License: http://creativecommons.org/licenses/by-nc-nd/4.0/
• Abstract: Modern organizations necessitate continuous business processes improvement to maintain efficiency, adaptability, and competitiveness. In the last few years, the Internet of Things, via the deployment of sensors and actuators, has heavily been adopted in organizational and industrial settings to monitor and automatize physical processes influencing and enhancing how people and organizations work. Such advancements are now pushed forward by the rise of the Digital Twin paradigm applied to organizational processes. Advanced ways of managing and maintaining business processes come within reach as there is a Digital Twin of a business process - a virtual replica with real-time capabilities of a real process occurring in an organization. Combining business process models with real-time data and simulation capabilities promises to provide a new way to guide day-to-day organization activities. However, integrating Digital Twins and business processes is a non-trivial task, presenting numerous challenges and ambiguities. This manifesto paper aims to contribute to the current state of the art by clarifying the relationship between business processes and Digital Twins, identifying ongoing research and open challenges, thereby shedding light on and driving future exploration of this innovative interplay.

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