Who is to Blame: A Comprehensive Review of Challenges and Opportunities in Designer-Developer Collaboration

• URL: http://arxiv.org/abs/2501.11748v1
• Date: Mon, 20 Jan 2025 21:11:06 GMT
• Title: Who is to Blame: A Comprehensive Review of Challenges and Opportunities in Designer-Developer Collaboration
• Authors: Shutong Zhang, Tianyu Zhang, Jinghui Cheng, Shurui Zhou,
• Abstract summary: Software development relies on effective collaboration between Software Development Engineers (SDEs) and User eXperience Designers (UXDs) to create software products of high quality and usability. We conducted a systematic literature review of 45 papers published since 2004 to uncover three key collaboration challenges and two main categories of potential best practices. Our findings have broad applicability for collaboration in software development, extending beyond the partnership between SDEs and UXDs.
• Score: 20.90113991224472
• License:
• Abstract: Software development relies on effective collaboration between Software Development Engineers (SDEs) and User eXperience Designers (UXDs) to create software products of high quality and usability. While this collaboration issue has been explored over the past decades, anecdotal evidence continues to indicate the existence of challenges in their collaborative efforts. To understand this gap, we first conducted a systematic literature review (SLR) of 45 papers published since 2004, uncovering three key collaboration challenges and two main categories of potential best practices. We then analyzed designer and developer forums and discussions from one open-source software repository to assess how the challenges and practices manifest in the status quo. Our findings have broad applicability for collaboration in software development, extending beyond the partnership between SDEs and UXDs. The suggested best practices and interventions also act as a reference for future research, assisting in the development of dedicated collaboration tools for SDEs and UXDs.

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