Measuring and mitigating overreliance is necessary for building human-compatible AI

• URL: http://arxiv.org/abs/2509.08010v1
• Date: Mon, 08 Sep 2025 16:15:07 GMT
• Title: Measuring and mitigating overreliance is necessary for building human-compatible AI
• Authors: Lujain Ibrahim, Katherine M. Collins, Sunnie S. Y. Kim, Anka Reuel, Max Lamparth, Kevin Feng, Lama Ahmad, Prajna Soni, Alia El Kattan, Merlin Stein, Siddharth Swaroop, Ilia Sucholutsky, Andrew Strait, Q. Vera Liao, Umang Bhatt,
• Abstract summary: We argue that measuring and mitigating overreliance must become central to large language models research and deployment.<n>First, we consolidate risks from overreliance at both the individual and societal levels, including high-stakes errors, governance challenges, and cognitive deskilling.<n>We propose mitigation strategies that the AI research community can pursue to ensure LLMs augment rather than undermine human capabilities.
• Score: 35.656767738427426
• License: http://creativecommons.org/licenses/by/4.0/
• Abstract: Large language models (LLMs) distinguish themselves from previous technologies by functioning as collaborative "thought partners," capable of engaging more fluidly in natural language. As LLMs increasingly influence consequential decisions across diverse domains from healthcare to personal advice, the risk of overreliance - relying on LLMs beyond their capabilities - grows. This position paper argues that measuring and mitigating overreliance must become central to LLM research and deployment. First, we consolidate risks from overreliance at both the individual and societal levels, including high-stakes errors, governance challenges, and cognitive deskilling. Then, we explore LLM characteristics, system design features, and user cognitive biases that - together - raise serious and unique concerns about overreliance in practice. We also examine historical approaches for measuring overreliance, identifying three important gaps and proposing three promising directions to improve measurement. Finally, we propose mitigation strategies that the AI research community can pursue to ensure LLMs augment rather than undermine human capabilities.

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