Confidence Estimation for LLMs in Multi-turn Interactions
- URL: http://arxiv.org/abs/2601.02179v1
- Date: Mon, 05 Jan 2026 14:58:04 GMT
- Title: Confidence Estimation for LLMs in Multi-turn Interactions
- Authors: Caiqi Zhang, Ruihan Yang, Xiaochen Zhu, Chengzu Li, Tiancheng Hu, Yijiang River Dong, Deqing Yang, Nigel Collier,
- Abstract summary: This work presents the first systematic study of confidence estimation in multi-turn interactions.<n>We establish a formal evaluation framework grounded in two key desideratas: per-turn calibration and monotonicity of confidence.<n>Our work provides a foundational methodology for developing more reliable and trustworthy conversational agents.
- Score: 48.081802290688394
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: While confidence estimation is a promising direction for mitigating hallucinations in Large Language Models (LLMs), current research dominantly focuses on single-turn settings. The dynamics of model confidence in multi-turn conversations, where context accumulates and ambiguity is progressively resolved, remain largely unexplored. Reliable confidence estimation in multi-turn settings is critical for many downstream applications, such as autonomous agents and human-in-the-loop systems. This work presents the first systematic study of confidence estimation in multi-turn interactions, establishing a formal evaluation framework grounded in two key desiderata: per-turn calibration and monotonicity of confidence as more information becomes available. To facilitate this, we introduce novel metrics, including a length-normalized Expected Calibration Error (InfoECE), and a new "Hinter-Guesser" paradigm for generating controlled evaluation datasets. Our experiments reveal that widely-used confidence techniques struggle with calibration and monotonicity in multi-turn dialogues. We propose P(Sufficient), a logit-based probe that achieves comparatively better performance, although the task remains far from solved. Our work provides a foundational methodology for developing more reliable and trustworthy conversational agents.
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