BoRP: Bootstrapped Regression Probing for Scalable and Human-Aligned LLM Evaluation
- URL: http://arxiv.org/abs/2601.18253v1
- Date: Mon, 26 Jan 2026 08:20:02 GMT
- Title: BoRP: Bootstrapped Regression Probing for Scalable and Human-Aligned LLM Evaluation
- Abstract summary: We introduce BoRP, a scalable framework for high-fidelity satisfaction evaluation.<n>Experiments on industrial datasets show that BoRP significantly outperforms generative baselines.<n>BoRP reduces inference costs by orders of magnitude, enabling full-scale monitoring and highly sensitive A/B testing via CUPED.
- Score: 13.561789180344533
- License: http://creativecommons.org/licenses/by/4.0/
- Abstract: Accurate evaluation of user satisfaction is critical for iterative development of conversational AI. However, for open-ended assistants, traditional A/B testing lacks reliable metrics: explicit feedback is sparse, while implicit metrics are ambiguous. To bridge this gap, we introduce BoRP (Bootstrapped Regression Probing), a scalable framework for high-fidelity satisfaction evaluation. Unlike generative approaches, BoRP leverages the geometric properties of LLM latent space. It employs a polarization-index-based bootstrapping mechanism to automate rubric generation and utilizes Partial Least Squares (PLS) to map hidden states to continuous scores. Experiments on industrial datasets show that BoRP (Qwen3-8B/14B) significantly outperforms generative baselines (even Qwen3-Max) in alignment with human judgments. Furthermore, BoRP reduces inference costs by orders of magnitude, enabling full-scale monitoring and highly sensitive A/B testing via CUPED.
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