Same Verdict, Different Reasons: LLM-as-a-Judge and Clinician Disagreement on Medical Chatbot Completeness
- URL: http://arxiv.org/abs/2604.16383v1
- Date: Thu, 26 Mar 2026 19:01:55 GMT
- Title: Same Verdict, Different Reasons: LLM-as-a-Judge and Clinician Disagreement on Medical Chatbot Completeness
- Abstract summary: We stress-test this assumption for detecting incomplete patient-facing medical responses.<n>We evaluate three granularities (General-Likert, Analytical-Rubric, Dynamic-Checklist) and three backbone models across two clinician-annotated datasets.
- Score: 49.2667937337333
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: LLM-as-a-Judge frameworks are increasingly trusted to automate evaluation in place of human experts, yet their reliability in high-stakes medical contexts remains unproven. We stress-test this assumption for detecting incomplete patient-facing medical responses, evaluating three rubric granularities (General-Likert, Analytical-Rubric, Dynamic-Checklist) and three backbone models across two clinician-annotated datasets, including HealthBench, the largest publicly available benchmark for medical response evaluation. LLM Judges discriminate complete from incomplete responses at and slightly above near chance (AUC $0.49$--$0.66$); at the threshold required to recall $90\%$ of incomplete responses, clinicians must still review the vast majority of the dataset, offering no triage utility. Even when model and clinician verdicts agree, they rarely cite the same explanation; and when they diverge, false positives stem from over-flagging non-essential gaps while false negatives reflect outright detection failures. These results reveal that LLM Judges and clinicians apply fundamentally different completeness standards; a finding that undermines their use as autonomous evaluators or triage filters in clinical settings.
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