Let's Negotiate! A Survey of Negotiation Dialogue Systems
- URL: http://arxiv.org/abs/2212.09072v1
- Date: Sun, 18 Dec 2022 12:03:53 GMT
- Title: Let's Negotiate! A Survey of Negotiation Dialogue Systems
- Authors: Haolan Zhan and Yufei Wang and Tao Feng and Yuncheng Hua and Suraj
Sharma and Zhuang Li and Lizhen Qu and Gholamreza Haffari
- Abstract summary: Negotiation is one of the crucial abilities in human communication.
Goal is to empower intelligent agents with such ability to efficiently help humans resolve conflicts or reach beneficial agreements.
- Score: 50.8766991794008
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: Negotiation is one of the crucial abilities in human communication, and there
has been a resurgent research interest in negotiation dialogue systems
recently, which goal is to empower intelligent agents with such ability that
can efficiently help humans resolve conflicts or reach beneficial agreements.
Although there have been many explorations in negotiation dialogue systems, a
systematic review of this task has to date remained notably absent. To this
end, we aim to fill this gap by reviewing contemporary studies in the emerging
field of negotiation dialogue systems, covering benchmarks, evaluations, and
methodologies. Furthermore, we also discuss potential future directions,
including multi-modal, multi-party, and cross-cultural negotiation scenarios.
Our goal is to provide the community with a systematic overview of negotiation
dialogue systems and to inspire future research.
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