Detecting and Optimising Team Interactions in Software Development

• URL: http://arxiv.org/abs/2302.14609v1
• Date: Tue, 28 Feb 2023 14:53:29 GMT
• Title: Detecting and Optimising Team Interactions in Software Development
• Authors: Christian Zingg, Alexander von Gernler, Carsten Arzig, Frank Schweitzer, Christoph Gote
• Abstract summary: This paper presents a data-driven approach to detect the functional interaction structure for software development teams. Our approach considers differences in the activity levels of team members and uses a block-constrained configuration model. We show how our approach enables teams to compare their functional interaction structure against synthetically created benchmark scenarios.
• Score: 58.720142291102135
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: The functional interaction structure of a team captures the preferences with which members of different roles interact. This paper presents a data-driven approach to detect the functional interaction structure for software development teams from traces team members leave on development platforms during their daily work. Our approach considers differences in the activity levels of team members and uses a block-constrained configuration model to compute interaction preferences between members of different roles. We apply our approach in a case study to extract the functional interaction structure of a product team at the German IT security company genua GmbH. We subsequently validate the accuracy of the detected interaction structure in interviews with five team members. Finally, we show how our approach enables teams to compare their functional interaction structure against synthetically created benchmark scenarios. Specifically, we evaluate the level of knowledge diffusion in the team and identify areas where the team can further improve. Our approach is computationally efficient and can be applied in real time to manage a team's interaction structure.

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