Emotions in Requirements Engineering: A Systematic Mapping Study
- URL: http://arxiv.org/abs/2305.16091v1
- Date: Thu, 25 May 2023 14:24:36 GMT
- Title: Emotions in Requirements Engineering: A Systematic Mapping Study
- Authors: Tahira Iqbal, Hina Anwar, Syazwanie Filzah, Mohammad Gharib, Kerli
Moose, Kuldar Taveter
- Abstract summary: The purpose of requirements engineering (RE) is to make sure that the expectations and needs of the stakeholders of a software system are met.
Emotional needs can be captured as emotional requirements that represent how the end user should feel when using the system.
This study is motivated by the need to explore and map the literature on emotional requirements.
- Score: 2.534053759586253
- License: http://creativecommons.org/licenses/by-nc-nd/4.0/
- Abstract: The purpose of requirements engineering (RE) is to make sure that the
expectations and needs of the stakeholders of a software system are met.
Emotional needs can be captured as emotional requirements that represent how
the end user should feel when using the system. Differently from functional and
quality (non-functional) requirements, emotional requirements have received
relatively less attention from the RE community. This study is motivated by the
need to explore and map the literature on emotional requirements. The study
applies the systematic mapping study technique for surveying and analyzing the
available literature to identify the most relevant publications on emotional
requirements. We identified 34 publications that address a wide spectrum of
practices concerned with engineering emotional requirements. The identified
publications were analyzed with respect to the application domains, instruments
used for eliciting and artefacts used for representing emotional requirements,
and the state of the practice in emotion-related requirements engineering. This
analysis serves to identify research gaps and research directions in
engineering emotional requirements. To the best of the knowledge by the
authors, no other similar study has been conducted on emotional requirements.
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