Student Usage of Q&A Forums: Signs of Discomfort?
- URL: http://arxiv.org/abs/2305.18717v1
- Date: Tue, 30 May 2023 03:47:38 GMT
- Title: Student Usage of Q&A Forums: Signs of Discomfort?
- Authors: Naaz Sibia, Angela Zavaleta Bernuy, Joseph Jay Williams, Michael Liut,
Andrew Petersen
- Abstract summary: This paper investigates students' use of a Q&A forum in a CS1 course.
We analyzed forum data collected in a CS1 course across two consecutive years.
Despite a small cohort of highly engaged students, we confirmed that most students do not actively read or post on the forum.
- Score: 6.191437386496068
- License: http://creativecommons.org/licenses/by/4.0/
- Abstract: Q&A forums are widely used in large classes to provide scalable support. In
addition to offering students a space to ask questions, these forums aim to
create a community and promote engagement. Prior literature suggests that the
way students participate in Q&A forums varies and that most students do not
actively post questions or engage in discussions. Students may display
different participation behaviours depending on their comfort levels in the
class. This paper investigates students' use of a Q&A forum in a CS1 course. We
also analyze student opinions about the forum to explain the observed
behaviour, focusing on students' lack of visible participation (lurking,
anonymity, private posting). We analyzed forum data collected in a CS1 course
across two consecutive years and invited students to complete a survey about
perspectives on their forum usage. Despite a small cohort of highly engaged
students, we confirmed that most students do not actively read or post on the
forum. We discuss students' reasons for the low level of engagement and
barriers to participating visibly. Common reasons include fearing a lack of
knowledge and repercussions from being visible to the student community.
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