HearHere: Mitigating Echo Chambers in News Consumption through an
AI-based Web System
- URL: http://arxiv.org/abs/2402.18222v2
- Date: Thu, 29 Feb 2024 05:11:05 GMT
- Title: HearHere: Mitigating Echo Chambers in News Consumption through an
AI-based Web System
- Authors: Youngseung Jeon, Jaehoon Kim, Sohyun Park, Yunyong Ko, Seongeun Ryu,
Sang-Wook Kim, Kyungsik Han
- Abstract summary: We present HearHere, an AI-based web system designed to help users accommodate information and opinions from diverse perspectives.
Our findings highlight the importance of providing political stance information and quantifying users' political status as a means to mitigate political polarization.
- Score: 23.289938642423298
- License: http://creativecommons.org/licenses/by/4.0/
- Abstract: Considerable efforts are currently underway to mitigate the negative impacts
of echo chambers, such as increased susceptibility to fake news and resistance
towards accepting scientific evidence. Prior research has presented the
development of computer systems that support the consumption of news
information from diverse political perspectives to mitigate the echo chamber
effect. However, existing studies still lack the ability to effectively support
the key processes of news information consumption and quantitatively identify a
political stance towards the information. In this paper, we present HearHere,
an AI-based web system designed to help users accommodate information and
opinions from diverse perspectives. HearHere facilitates the key processes of
news information consumption through two visualizations. Visualization 1
provides political news with quantitative political stance information, derived
from our graph-based political classification model, and users can experience
diverse perspectives (Hear). Visualization 2 allows users to express their
opinions on specific political issues in a comment form and observe the
position of their own opinions relative to pro-liberal and pro-conservative
comments presented on a map interface (Here). Through a user study with 94
participants, we demonstrate the feasibility of HearHere in supporting the
consumption of information from various perspectives. Our findings highlight
the importance of providing political stance information and quantifying users'
political status as a means to mitigate political polarization. In addition, we
propose design implications for system development, including the consideration
of demographics such as political interest and providing users with
initiatives.
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