Battling Botpoop using GenAI for Higher Education: A Study of a Retrieval Augmented Generation Chatbots Impact on Learning

• URL: http://arxiv.org/abs/2406.07796v2
• Date: Sat, 22 Jun 2024 01:02:54 GMT
• Title: Battling Botpoop using GenAI for Higher Education: A Study of a Retrieval Augmented Generation Chatbots Impact on Learning
• Authors: Maung Thway, Jose Recatala-Gomez, Fun Siong Lim, Kedar Hippalgaonkar, Leonard W. T. Ng,
• Abstract summary: This study introduces Professor Leodar, a custom-built, Singlish-speaking Retrieval Augmented Generation (RAG) Professor Leodar offers a glimpse into the future of AI-assisted learning, offering personalized guidance, 24/7 availability, and contextually relevant information.
• Score: 0.0
• License: http://creativecommons.org/licenses/by/4.0/
• Abstract: Generative artificial intelligence (GenAI) and large language models (LLMs) have simultaneously opened new avenues for enhancing human learning and increased the prevalence of poor-quality information in student response - termed Botpoop. This study introduces Professor Leodar, a custom-built, Singlish-speaking Retrieval Augmented Generation (RAG) chatbot designed to enhance educational while reducing Botpoop. Deployed at Nanyang Technological University, Singapore, Professor Leodar offers a glimpse into the future of AI-assisted learning, offering personalized guidance, 24/7 availability, and contextually relevant information. Through a mixed-methods approach, we examine the impact of Professor Leodar on learning, engagement, and exam preparedness, with 97.1% of participants reporting positive experiences. These findings help define possible roles of AI in education and highlight the potential of custom GenAI chatbots. Our combination of chatbot development, in-class deployment and outcomes study offers a benchmark for GenAI educational tools and is a stepping stone for redefining the interplay between AI and human learning.

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