Mixed Chain-of-Psychotherapies for Emotional Support Chatbot

• URL: http://arxiv.org/abs/2409.19533v1
• Date: Sun, 29 Sep 2024 03:34:13 GMT
• Title: Mixed Chain-of-Psychotherapies for Emotional Support Chatbot
• Authors: Siyuan Chen, Cong Ming, Zhiling Zhang, Yanyi Chen, Kenny Q. Zhu, Mengyue Wu,
• Abstract summary: PsyMix integrates analyses of the seeker's state from the perspective of a psychotherapy approach. It learns to incorporate the strength of various psychotherapies by fine-tuning on a mixture of CoPs.
• Score: 35.71678955114496
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: In the realm of mental health support chatbots, it is vital to show empathy and encourage self-exploration to provide tailored solutions. However, current approaches tend to provide general insights or solutions without fully understanding the help-seeker's situation. Therefore, we propose PsyMix, a chatbot that integrates the analyses of the seeker's state from the perspective of a psychotherapy approach (Chain-of-Psychotherapies, CoP) before generating the response, and learns to incorporate the strength of various psychotherapies by fine-tuning on a mixture of CoPs. Through comprehensive evaluation, we found that PsyMix can outperform the ChatGPT baseline, and demonstrate a comparable level of empathy in its responses to that of human counselors.

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