Argumentation for Explainable Workforce Optimisation (with Appendix)

• URL: http://arxiv.org/abs/2508.15118v2
• Date: Sun, 21 Sep 2025 10:47:25 GMT
• Title: Argumentation for Explainable Workforce Optimisation (with Appendix)
• Authors: Jennifer Leigh, Dimitrios Letsios, Alessandro Mella, Lucio Machetti, Francesca Toni,
• Abstract summary: We show that by understanding workforce management as abstract argumentation in an industrial application, we can accommodate change and obtain faithful explanations.<n>We show, with a user study, that our tool and explanations lead to faster and more accurate problem solving than conventional manual approaches.
• Score: 49.03549092617508
• License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
• Abstract: Workforce management is a complex problem involving the optimisation of the makespan and travel distance required for a team of operators to complete a set of jobs, using a set of instruments. A crucial challenge in workforce management is accommodating changes at execution time so that explanations are provided to all stakeholders involved. Here, we show that, by understanding workforce management as abstract argumentation in an industrial application, we can accommodate change and obtain faithful explanations. We show, with a user study, that our tool and explanations lead to faster and more accurate problem solving than conventional manual approaches.

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