Migratable AI : Investigating users' affect on identity and information
migration of a conversational AI agent
- URL: http://arxiv.org/abs/2010.13319v2
- Date: Sat, 4 Sep 2021 21:27:54 GMT
- Title: Migratable AI : Investigating users' affect on identity and information
migration of a conversational AI agent
- Authors: Ravi Tejwani, Boris Katz, Cynthia Breazeal
- Abstract summary: We present a 2x2 between-subjects study in a task-based scenario using information migration and identity migration as parameters.
Our results show that users reported highest joy and were most surprised when both the information and identity was migrated; and reported most anger when the information was migrated without the identity of their agent.
- Score: 25.029958885340058
- License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/
- Abstract: Conversational AI agents are becoming ubiquitous and provide assistance to us
in our everyday activities. In recent years, researchers have explored the
migration of these agents across different embodiments in order to maintain the
continuity of the task and improve user experience. In this paper, we
investigate user's affective responses in different configurations of the
migration parameters. We present a 2x2 between-subjects study in a task-based
scenario using information migration and identity migration as parameters. We
outline the affect processing pipeline from the video footage collected during
the study and report user's responses in each condition. Our results show that
users reported highest joy and were most surprised when both the information
and identity was migrated; and reported most anger when the information was
migrated without the identity of their agent.
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