Data Analysis: Communicating with Offshore Vendors using Instant Messaging Services

• URL: http://arxiv.org/abs/2108.03560v1
• Date: Sun, 8 Aug 2021 03:37:19 GMT
• Title: Data Analysis: Communicating with Offshore Vendors using Instant Messaging Services
• Authors: Jongkil Jay Jeong
• Abstract summary: The purpose of this study is to find whether the choice of correct analytic process is effective to derive a meaningful and correct conclusion from the vast amount of information.
• Score: 0.0
• License: http://creativecommons.org/licenses/by-nc-nd/4.0/
• Abstract: The purpose of this study is to find whether the choice of correct analytic process is effective to derive a meaningful and correct conclusion from the vast amount of information. For this purpose, I designed an analytic framework to investigate the importance of effective communication on the success of IT business. Through an detailed analysis of chat conversations between a outsource service provider and client, this study found evidence to suggest that the language used in instant messaging environments between clients & offshore providers was highly fragmented and broken, but both the client and offshore provider did not seemed to be impacted by these anomalies.

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