Developing clinical informatics to support direct care and population health management: the VIEWER story

• URL: http://arxiv.org/abs/2505.15459v1
• Date: Wed, 21 May 2025 12:39:58 GMT
• Title: Developing clinical informatics to support direct care and population health management: the VIEWER story
• Authors: Robert Harland, Tao Wang, David Codling, Catherine Polling, Matthew Broadbent, Holly Newton, Yamiko Joseph Msosa, Daisy Kornblum, Claire Delaney-Pope, Barbara Arroyo, Stuart MacLellan, Zoe Keddie, Mary Docherty, Angus Roberts, Derek Tracy, Philip McGuire, Richard Dobson, Robert Stewart,
• Abstract summary: VIEWER is a clinical informatics platform designed to enhance direct patient care and population health management.<n>We describe the development and proof-of-concept implementation of VIEWER within a large UK mental health National Health Service Foundation Trust.
• Score: 1.978460175773454
• License: http://creativecommons.org/licenses/by/4.0/
• Abstract: Electronic health records (EHRs) provide comprehensive patient data which could be better used to enhance informed decision-making, resource allocation, and coordinated care, thereby optimising healthcare delivery. However, in mental healthcare, critical information, such as on risk factors, precipitants, and treatment responses, is often embedded in unstructured text, limiting the ability to automate at scale measures to identify and prioritise local populations and patients, which potentially hinders timely prevention and intervention. We describe the development and proof-of-concept implementation of VIEWER, a clinical informatics platform designed to enhance direct patient care and population health management by improving the accessibility and usability of EHR data. We further outline strategies that were employed in this work to foster informatics innovation through interdisciplinary and cross-organisational collaboration to support integrated, personalised care, and detail how these advancements were piloted and implemented within a large UK mental health National Health Service Foundation Trust to improve patient outcomes at an individual patient, clinician, clinical team, and organisational level.

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