Approaching Unanticipated Consequences
- URL: http://arxiv.org/abs/2306.09959v1
- Date: Fri, 16 Jun 2023 16:43:52 GMT
- Title: Approaching Unanticipated Consequences
- Authors: Andrew Darby and Pete Sawyer and Nelly Bencomo
- Abstract summary: We explored how software that fulfils its requirements may have un-envisioned aftereffects with significant impacts.
We considered three real-world case studies and engaged with literature from several disciplines to develop a conceptual framework.
We found participant groups navigated the model with either a convergent or divergent intent.
The study demonstrated potential for the conceptual framework to be used as a tool with implications for research and practice.
- Score: 3.253495920474109
- License: http://creativecommons.org/licenses/by-nc-nd/4.0/
- Abstract: In an ever-changing world, even software that fulfils its requirements may
have un-envisioned aftereffects with significant impacts. We explored how such
impacts can be better understood at the pre-design phase in support of
organisational preparedness. We considered three real-world case studies and
engaged with literature from several disciplines to develop a conceptual
framework. Across three workshops with industry practitioners and academics
creative strategies from speculative design practices were used to prompt
engagement with the framework. We found participant groups navigated the model
with either a convergent or divergent intent. The academics, operating in an
exploratory mode, came to a broad understanding of a class of technologies
through its impacts. Operating in an anticipatory mode the industry
practitioners came to a specific understanding of a technology's potential in
their workplace. The study demonstrated potential for the conceptual framework
to be used as a tool with implications for research and practice.
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